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Corporate and Social Responsibility Report 2006

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Our impacts

Wherever we operate we seek to play a responsible role in society by maximising the benefits of our activities and mitigating the adverse impacts. We act continuously to improve our social, environmental and economic performance.

One of the biggest impacts of our activity has been to create a set of brands that consumers know, love and trust. Whether it is Dr. Pepper, Cadbury, Trident, Dentyne or Halls, our brands are ones that people trust for their high quality, great taste, the pleasure they offer, and their value for money. Many of our key brands are long established, having been launched in the late 19th and early 20th centuries.

Our operations

We exert the greatest level of direct control in our manufacturing processes. We are therefore committed to minimising the environmental impact of these processes by developing our reliance on renewable energy sources and by reducing the amount of carbon-based fuels and water we use. We aim to do this through innovation and the efficient management of our energy supplies and water use.

Our products

We offer top quality, safe products. We use innovation, responsible marketing and ethical sourcing to deliver choices to our consumers.

Our employees

The continuing success of our brands rests upon Cadbury Schweppes remaining ‘The Place to Be,’ encouraging a diverse workforce and inclusive workplace. We benefit from the performance, energy, values and commitment employees bring. We provide employees with rewards and opportunities for personal development, security and advancement.

Our marketing

We have direct control over the advertising and marketing of our brands and on the messages carried on their packaging. We take this responsibility seriously. Our Global Marketing Code of Practice helps us manage our activities in this area across the world.

Our consumers

We operate in different markets and cultures around the world and have very many different consumers. Our consumers look to us to make and sell safe, great tasting, good value products of the highest quality. Nowadays they are also more concerned about issues of health, diet and lifestyle. We are working with others, including government, research groups, NGOs and with multi-stakeholders on solutions to help address issues in these areas.

Our customers and business partners

We have a diverse portfolio of customers ranging from the world’s largest retailers through to individual small stores. Our business partners, particularly bottling companies, are also key to us being able to deliver quality products. We work with customers and business partners to make sure our brands are widely available. Together we ensure that quality of product is maintained at point of sale.

Our communities

We have an impact around the world in communities in which we operate, particularly where we have manufacturing and other facilities. We aim always to be a good neighbour and active community supporter.

Our supply chain

We buy ingredients, goods and services directly from about 40,000 suppliers world-wide. The level of our impact and influence varies. For some suppliers we are a key customer, vital to the continuing prosperity of their business and community. With others, we are simply one of many buyers. Wherever we have influence we use it to reinforce quality, and to build sustainability and ethical trading.

Our shareowners

Our business is built on the money invested by our shareowners. Our overarching goal is to deliver superior shareowner returns, driven by superior business performance. We measure our performance against the total return on our shares (share price growth, plus the value of re-invested dividends). We benchmark this against the returns of other international fast moving consumer goods companies, including our major confectionery and beverage competitors.

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